[Chat started]

How does this work? What are you asking for?

What is the ransom price?

We would like to ask you to provide a detailed file listing showing the files you took from our systems. We need the file listing to show a total data size so that we can compare that against the 1.5TB you referenced on your blog. We will also need you to show us what the three database backups were.

Are you able to provide file listings that maintains the file path and shows the file size and total file count and data size of each list?

We need transparency if we are going to come to an agreement. Our leadership needs to see a full listing, including the full file paths and data size if we are going to proceed. Because you have not provided a file listing with the details we have asked for, there is a great concern that you may be artificially inflating your statistics.

Thank you for providing the most recent file listings, our leadership will start review this information tomorrow. We will get back to you soon. In the meantime, will you please take the timer off your blog site. We won’t be able to come to an agreement by tomorrow afternoon.

Our leadership team is still reviewing the file listings, this is going to take us a couple of days. One question that keeps being asked is, do the file listings you provided include all of the data you took?

Yesterday the timer showed 4 extra days. Our leadership team planned on using that time to review the data so that we can prepare a counteroffer. We are still evaluating the data and need to work through this process. If you post the data, then we have no reason to give you an offer. Please return the timer as it was so we can continue our discussions to come to a resolution on this.

We’ve had a chance to perform our review, we want to make sure we’re very transparent with you as we work together to resolve this.

Based on what we have seen in the list, we are going to have to notify a lot of our clients of this by law. This will cost us a lot of money to do regardless of whether we pay you or not, so we have to account for that. We’d still be willing to pay you so that the data gets deleted, but that price has to be realistic. $15M is not realistic for us.

Considering what we have available and what we need to spend regardless, we’re willing to pay $500,000 to resolve this with you.

The size of our company doesn’t matter in this situation, and if you know our finances, then you know we haven’t made a profit in years. What matters is what we can pay and what is realistic for us. Based on what you have shown us and what we have to pay regardless because of our legal obligations, what is realistic for us is $750,000, maybe a little bit more based on what you have shown us. Perhaps you discuss with your boss again to explain the situation and extend the timer while we continue discussing the resolution of this with you.

If you make our data public then we have not reason to keep negotiating or make a payment of any amount. The price you are asking is completely beyond our capability to pay and we ask that you re-consider our last offer or provide a number that's more reasonable. Either way, we need more time to figure this all out.

We will go back to our leadership team and board to discuss what we can do. Please give us more time, it is going to take us some time to get the appropriate individuals engaged.

We can bring our offer up to $1,000,000 but this will deplete what funds what we currently have available for a payment.

Our offer was approved by the leadership team and board, these are the individuals who determined that $1,000,000 is a reasonable and realistic valuation. Your attempt to reach out to or call our people will not influence our position. $1,000,000 is all that we are able to offer at this time and we would like to ask you to review this offer with your boss.

We have been working in good faith with you to bring this to a realistic resolution. If you move forward and publish or make public any more of our data than we will have no incentive to work with you. We have to believe that $1,000,000 is worth more to you than publishing our information. If you can provide us a more realistic price than we can discuss this in our next leadership meeting that is scheduled for Monday.

We see that you have re-posted some files. We previously indicated that disclosure of information impacts our incentive to pay.

We have demonstrated a willingness to pay a realistic amount but you continue to demand an amount that is higher than we can pay, make unnecessary threats and are taking these unnecessary posting actions that cannot change our position. We have told you that we need until Monday to discuss any increased payment. We ask you remove the files, stop your threats and accept a reasonable offer from us.

We’ve been very transparent with you throughout this process. As we said, if you make any additional disclosures of our information, our willingness to pay any amount will be drastically reduced. Republishing our name and original data on the site and continuing to try to contact our leadership or media won’t change our position, and in fact will make us less willing to pay. We are willing to pay a realistic price and come to an agreement with you. $1,000,000 is that price. Let’s close this and both move on with a win.

Your continued pressure and threats make it very clear to us that you want to get paid and close this deal. The amount of money you are asking is nowhere near a realistic price to pay for the data you have shown us. We have said this time and time again. Your new threat to notify the media and your continued efforts to threaten our business, our leadership and our customers will not change our valuation of the data and will not influence our position. We have clearly demonstrated the price range we are able to work within. Stop playing your games, wasting our time and let’s close this business deal. give us a price within range of our offer and our leadership team will discuss making a deal.

We saw that you originally responded and asked 'What range?' It looks like you have now changed that response which is unfortunate. You should realize by now, the realistic range we are willing to consider is evident by our offer to date. Take this information back to your boss and let’s discuss a price that is more realistic.

I have no way of knowing if the individual who wrote this last message is truly a different person. Everything about this message tells us that you are still interested in making a deal and getting paid. Your original price is unweighted and not realistic. Your “internal rules” about the discount percentage you are able to provide do not apply to us or this situation. That is unfortunately an issue you are going to need to work through internally, come back to us with a resolution if you would like to make this deal. We reiterate, if you publish our data we are done. Your demand is totally out of our range and as a result we will not provide another counteroffer until you give us a more realistic price within our range.

We will need to meet with the leadership team tomorrow

We will not be able to get approvals to raise our offer tonight. You are going to need to wait until tomorrow.